Right-click on the icon and select, Advanced Preferences.Find the Citrix Receiver icon in the taskbar.If the Citrix upgrade fails to resolve the issue, follow the steps below to reset the receiver preferences. Installation instructions specific to your platform can be found on the CitrixReceiver website under "How do I install Receiver?". ![]() Once the receiver application is downloaded, open it, and follow the prompts to complete the installation. To update to the latest version, visit CitrixReceiver, and select Download Receiver. Update Citrix Receiverįor the best compatibility and latest features, ensure that the newest version of the Citrix Receiver client application is installed. This page outlines some common troubleshooting steps to take if applications are not loading correctly. Locate a Launch.ica file and right-click itThe App2Go system performs optimally when the Citrix Receiver is installed and configured on your local computer.Click OK to confirm the association with the Citrix Connection Manager.Double-click on the WFCRun32 application (be careful not to select the Wfica32 application).Open the Citrix folder, and then open the ICA Client folder.If you do not see it, click on your C drive on the left side and then open the Program Files (x86) folder. Look for a Citrix folder in the list of folders.Scroll to the bottom of the list and select "Look for another app on this PC".Continue with Step 7 below to select Look for another app on this PC.When the folder opens, right-click on the Launch.ica file.Under the Launch.ica file last downloaded, click Show in Folder.If More apps is available (not from the Microsoft app store), continue to Step 7. If this option is not available and only directs you to the App Store, go back into the browser being used (such as Chrome) to press CTRL + J to open the Downloads for the browser.In the new window that opens, click "More apps".ica file extension in the left-hand column. In the window that opens, scroll down and locate the.If this occurs, users will need to use the alternate Windows 10 procedure below. NOTE: Some users may not be able to access the Associate a file type or protocol with a program menu.Click Associate a file type or protocol with a program.If you do not see it, use the search box in the upper-right corner of the window to search for Default Programs. Right-click the Windows icon in the bottom left corner of the screen and select Control Panel. ![]()
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